1. Order Processing Time
Orders are typically processed within [1-3] business days, excluding weekends and holidays. Once your order is processed, you will receive a shipping confirmation email with tracking details.
2. Shipping Methods
We partner with Shiprocket for all shipping and delivery. Available shipping methods include standard and express delivery, with prices varying based on weight, size, and destination of the shipment.
3. Delivery Time
Estimated delivery time depends on your location and the chosen shipping method:
- Domestic shipping: 7-10 business days
- Currently we are not shipping International location
- Please note that delivery times may vary due to external factors such as weather conditions, holidays, or carrier delays.
4. Shipping Costs
Shipping fees are calculated at checkout based on the weight of your order and delivery location. Free shipping may apply on orders over a certain value. Check our website for current promotions.
5. Shipping Restrictions
We currently ship to India following locations: UP.
6. Order Tracking
Once your order is shipped, you will receive a tracking number. You can track the status of your shipment directly on the Shiprocket website or through the email link provided.
7. Lost or Damaged Items
If your order is lost or damaged in transit, please contact us within 7 days of receiving the tracking information. We will work with Shiprocket to resolve the issue. For damaged goods, please provide photographic evidence to expedite the claim.
8. Incorrect or Incomplete Address
Please ensure that the delivery address is correct and complete. We are not responsible for orders that are undeliverable due to incorrect or incomplete address details. If you notice any mistakes, contact us immediately at connect@sahiselection.com
9. Customs and Import Duties
For international orders, you may be subject to additional customs duties and taxes upon delivery. These charges are the responsibility of the customer. Please check with your local customs office for more details.
10. Delivery Delays
We are not responsible for any delays caused by external factors such as natural disasters, weather conditions, or customs processing. We will notify you of any significant delays when possible.